General Information & Shipping Status

Second class UK shipping is now free for orders over £20!

You can still pay for more rapid delivery options – make sure to choose your preferred option at checkout.

Dispatch Timeframes

Physical Editions

I am an individual creator who ships everything out personally, and folks who know me will tell you that my diary is often jam-packed. As such, I can't promise that my dispatch times will be as good as a full retail store! I will, however, do my best to make sure that your order enters the postal system as quickly as possible. It'll usually be within 1–3 days, and I'll let you know if there are any problems or bigger delays.

Any major shipping delays, stock updates, etc. will be posted on this page. 

If you have any problems or really need your item(s) ASAP (e.g. because it's a gift), please let me know using the contact information below.

Digital Editions

Download links for products are provided immediately through this website following purchase of the digital or physical editions (which each include a digital copy as standard). 

If you buy Darkened Hill & Dale or TERMINUS from me directly on this website I'm happy to also add it to your DriveThruRPG account at no extra cost. Just use the comments box on the checkout page to let me know the email address associated with your DriveThruRPG account and I'll sort it out as soon as possible following your purchase. I cannot offer this service for anything that's been collaboratively published.

Customs & Fees

Products are shipped from the UK. International customers may have to pay customs fees and other charges on receipt of your order, which you are liable for. This will vary by territory and order value, and I cannot advise on these potential costs.

UK tax does not currently apply to any product in this web shop.

EU Orders

We're now set up to comply with GPSR regulations! Hurrah!

Gifts & Notes

If you want to ship something directly to another person as a gift and would like me to include a hand-written gift note on your behalf, please get in touch. I don't charge extra for this.

I wrap books in colourful tissue paper as standard for shipping, and am happy to add simple hand-written gift notes into orders if you want to ship something directly to someone else.

If you are ordering something to be sent directly to someone as a gift, please ensure that you leave me a note during the checkout process; don't forget to include the text of what you'd like me to write on the gift note, and any other information that's relevant. I can also include a voucher to allow the recipient to download their PDF copy directly where applicable.

If you have any questions about any of this, please do get in touch before placing your order; I should be able to respond to enquiries within a few hours.

Stockists

This web shop is the only place where you can currently buy the hardback editions of my books, as well as any artwork items or other ephemera.

I can't guarantee stock levels for any retailers, but the following shops may have items from Patchwork Fez Games in stock:

Upgrading from PDF to Physical Editions

If you backed Darkened Hill & Dale or TERMINUS at PDF level on either Kickstarter or BackerKit and would now like to 'upgrade' to a physical edition, please get in touch before ordering for a discount. 

Contact Me

If you have any queries, please get in touch via contact.patchworkfez.games